Privacy Policy

Introduction

Your privacy is important to us. It is The Healing's policy to respect your privacy regarding any information we may collect from you across our website, The Healing, and other sites we own and operate.  We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.   We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.  We don’t share any personally identifying information publicly or with third-parties, except when required to by law.   Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.   You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.  Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us at hello@thehealing.com.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Type of Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask for it.

If you provide us your information such as name and email using our submission Form, we may receive your name, email address, phone number, and any other information you may choose to provide.

When you register an account, we may ask for your contact information, including items such as name, address, email address, and telephone number for the purposes of scheduling and communications.

Identification Numbers and Personal Data

Name, mailing address, email, phone, online identifier, Internet Protocol address, Social Security number, license number, passport number, or other comparable identifiers, educational background, employment history, bank account number, credit card number, other financial information, medical information, and health insurance details.

Protected Features

Age, gender, ethnicity, nationality, marital status, physical or mental health, sexual orientation, and veteran or military status.

Internet and network usage

browsing and search history, as well as details about how a user interacted with a website, app, or advertisement.

Work-related or professional information

Job history, either recent or old, or performance reviews.

Sources of Personal Data Gathered.

The sources from which we collect the above categories of personal information are as follows: directly from you, such as when you fill out forms; indirectly from you, such as by observing your behavior on our website; and through publicly accessible sources.

Disclosures made for commercial or business purposes.

The sorts of personal information mentioned above may have been shared to its service providers for commercial reasons throughout the last 12 months.

No selling of personal data. 

We haven't sold any personal information in the last 12 months.

How we use your information

We use the information we collect in various ways, including to:

  • Provide a high level of responsiveness to your requests.

  • Improve, personalize, and expand our services and/or website

  • Understand how you use our services and site

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for scheduling and customer service, to provide you with updates and other information relating to your scheduled sessions, your account with us, and for marketing and promotional purposes

  • Send you scheduling emails and periodic updates

  • Find and prevent fraud

  • To manage, develop, or advertise our Service

  • To reach you

  • In the event that you have chosen to receive email messages

  • to answer your emails and questions. The return email address is specifically used to respond to emails that Visitors or Members submit to us with questions. The return email address is not used for any other purposes and is not disclosed to outside parties.

  • Trends to observe and analyze include:

  • Purchase background

  • sales statistics

  • Online behavior Email clicks and opens

  • To promote our goods and services by:

  • email advertising

  • Through Google and Facebook notifications, advertising is done, including retargeting.

Who Can Access Your Information? Inside of Our Organization

Access to your information within our business is restricted to those employees or freelancers who need it to communicate with you, provide the Products and Services you ordered from us, and handle refund requests. Teams like marketing, events, development, executive, and customer service may include those employees. Only the information that is necessary for their team is accessible to employees or freelancers on a "need to know" basis.

Outside of Our Organization: Who We Share Your Data With and Why

 Processors

We may engage service providers to help with specific tasks related to running and enhancing the Site, including processing payments, email transmission, running surveys or competitions, hosting data, managing our ads, and various areas of our technical and customer support. We take precautions to make sure that these service providers only access, use, and keep information about you for the reasons we approve, subject to confidentiality restrictions, including by signing GDPR-compliant Data Privacy Agreements or Addenda, as appropriate.

For marketing and analytics, we make use of third-party technologies. This processing takes place on third-party platforms using Company-owned accounts, including but not restricted to Google Analytics and email services provided by Klaviyo.This processing is subject to our Data Privacy Agreements with these third parties, and their respective privacy policies.

Authorities

If we think that disclosing the information is permitted or required by applicable law, regulation, legal process, or audits, we may access, store, and disclose information about you to third parties, including the content of messages. Additionally, if we think your actions are against our Terms of Service or other relevant rules and policies, or if it's required to protect the rights, safety, or security of the Company or others, we may also disclose information about you.

Why We Keep the Data We Gather from You

  • For the following reasons, we keep some of the data we gather about you while you are a member of the Site and in some situations after you have deleted your account:

  • so that you may utilize our website;

  • to make sure we don't contact you unless you specifically request it;

  • to give you a refund if you're suitable;

  • to more thoroughly comprehend site traffic so that we can give all members the greatest possible experience;

  • to identify and stop the misuse of our website, unlawful behavior, and violations of our terms of service; and

  • To meet applicable legal, tax, or accounting obligations.

When we no longer need to process your information for legitimate business purposes, we will either delete it or anonymize it

User Decisions Regarding Information Collection and Use

We may occasionally send you offers or details about new Products or Services that we believe you would find interesting. Additionally, we may call you or send you mail, email, or text messages about products or services that may be of interest to you if you indicated during registration that you are interested in hearing from us and our partners with offers or information. You will only receive the offers or information if you have already indicated your desire to receive them from the Company or its representatives acting on its behalf and under confidentiality agreements. You can "unsubscribe" of receiving offers or information from us.

You can choose not to receive any more contact from us at any time. By logging into your online account on the website, you can accomplish the following whenever you want:

  • View whatever information we may have about you.

  • Change or update any information we have on you.

  • Allow us to erase any information we have about you.

  • Speak up if you have any concerns about how we are using your data.

Additionally, you have choices regarding cookies, as outlined above. You can choose whether to allow or refuse all cookies by changing the settings in your browser. Some components of the website might not function properly if you decide to refuse all cookies.

Log Files

The Healing employs a hosting company which follows a standard procedure of using de-identified log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list, which may be empty, to find the Privacy Policy for each of the advertising partners of The Healing.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on The Healing, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that The Healing has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

The Healing's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at hello@thehealing.com

  • access to personal data is permitted. You have the right to seek a copy of the exact personal data that we have gathered about you over the past year. This request can be made by sending a message to hello@thehealing.com

  • Right to transferable data. You are entitled to a copy of your electronic personal information in a format that may be used by you.

  • It's your right to know. You have the right to get information from us about the categories of personal information we collected, the sources from which we gathered personal information, the purposes for which we collected and shared personal information, the categories of any personal information we sold, as well as the categories of third parties to whom such personal information was sold, and the categories of personal information we disclosed for a business purpose in the last 12 months.

  • the ability to ask for deletion. You have the right to request that we delete any personal data you have given us. Please be aware that there are some circumstances in which we may not be able to process your request, such as I when there is a legal obligation,  when we need to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or when we need to bring legal action against those responsible for such activities.

  • Nondiscrimination rights. By using your CCPA rights, you have the right to be free from discrimination on our part.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

Access your personal data by requesting it. the right to see what data we have about you and to ask for its erasure or updating. You always have direct access to, and the ability to request the erasure of, your Personal Data by contacting Us at hello@thehealing.com.

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at hello@thehealing.com.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

The Healing does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

COOKIE POLICY FOR THE HEALING

This is the Cookie Policy for The Healing, accessible from URL  

What Are Cookies  

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.  

How We Use Cookies  

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case, they are used to provide a service that you use.  

Disabling Cookies  

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.  

The Cookies We Set 

- Account related cookies 

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases, they may remain afterwards to remember your site preferences when logged out. 

-Login related cookies 

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in. 

-Email newsletters related cookies  

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users. 

-Orders processing related cookies 

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. 

-Surveys related cookies 

From time to time, we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages. 

-Forms related cookies 

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence. 

-Site preferences cookies 

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.  

Third Party Cookies  

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.   

- This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

-Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you. 

- From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most. 

- As we sell products and services it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.  

- We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Instagram, Twitter, YouTube, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in 

Miscellaneous

You agree that you are aware that any information you voluntarily disclose in discussion forums or other public areas of this website, such as your name, age, date of birth, social security number, mailing address, or email address, is subject to collection and use by third parties and may result in unsolicited messages (such as spam) from third parties. We have no control over these actions, and the information in question is not covered by this privacy statement.

We intend to abide by the privacy laws set forth in the EU General Data Protection Regulation ("GDPR"), as well as any further revisions. The following list is provided to help you exercise your legal rights:

  • Accessibility: You have the right to seek access to and a copy of the personal information we are processing about you. We will give you the following details without charge if you ask to know what personal information is being processed: (1) processing purposes; (2) categories of personal information processed; (3) receivers of personal information; (4) duration of storage of personal information; (5) your privacy rights; and (6) information on data transfers. To make these requests, send an email to hello@thehealing.com.

  • Rectification Right: You have the right to request that any missing data we handle about you be changed, updated, or completed by sending an email to hello@thehealing.com. At any moment, we may correct, update, or delete any incomplete information.

  • Right to Erasure: You have the right to withdraw your consent to our processing of your personal information at any time. In this situation, we will delete your personal information if there is no overwhelming legitimate interest in keeping it processed (for example, to comply with our legal responsibilities, resolve disputes, or enforce our agreements) and it is no longer required for the original reason it was obtained. You can withdraw your consent at any time by emailing hello@thehealing.com.

  • Restriction of Processing Right: You have the right to request that our company restrict processing of your personal information if any of the following conditions apply: (1) you contest the correctness of the personal information; (2) the processing is unlawful; or (3) our company no longer requires the personal information. You can make this request by emailing hello@thehealing.com.

  • Data Portability: You have the right to get your personal information in a structured and machine-readable version. You can make this request by emailing hello@thehealing.com.

Modifications to this Privacy Policy

Our privacy policy may occasionally be updated. Any modifications will be communicated to you by posting the updated Privacy Policy on this page.

Prior to the change taking effect, we will notify you via email and/or a clear notice on our website, and we'll also change the "Last updated" date at the top of this privacy policy.

It is encouraged that you routinely check this privacy statement for updates. Any modifications to this privacy statement take effect when they are published on this page.

More Information  

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.   

This policy is effective as of January 2022 and was last updated in October 2022


How to contact us?

If you have questions about this Cookie Policy, here’s how you can reach us:

Online: hello@thehealing.com

By post: The Healing Inc. 600 N Broad Street Suite 5 #3277, Middletown, DE 19709, United States